Nm9 is committed to protecting the privacy and personal data of every user. This Privacy Policy transparently explains how we collect, use, store, and protect your information as an nm9 platform player.
Six core data protection principles we practise every day to safeguard your personal information
All data transmitted between your device and nm9's servers is protected by 256-bit SSL encryption — the highest security standard, on par with leading banking institutions in Malaysia.
Your account password is stored in encrypted form using a one-way algorithm. No one, including nm9 internal staff, can view your original password.
Nm9 will not sell, rent, or share your personal data with any third party for marketing purposes without first obtaining your explicit consent.
The nm9 KYC process is conducted through secure, controlled channels. Your identity documents are stored with full encryption and accessed only by authorised personnel.
You have full control to opt out of marketing communications from nm9 at any time via your account settings or by contacting our support team.
Nm9 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations, ensuring your privacy rights are fully upheld.
Welcome to nm9's Privacy Policy. This document transparently explains how nm9 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the nm9 website and related services.
Nm9 values the privacy of every user. As an online casino platform serving players in Malaysia, we recognise that your trust is our most valuable asset. We are therefore committed to handling your personal data responsibly, transparently, and in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an nm9 account or continuing to use this platform, you agree to the Privacy Policy set out in this document. If you do not agree with any provision, please discontinue use of the nm9 platform.
Nm9 collects your personal data through various means as you interact with our platform. The following are the categories of data we collect:
| Data Category | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Identity Information | Account registration & KYC | Mandatory |
| Contact Information | Communication & customer support | Mandatory |
| Financial Details | Deposit & withdrawal processing | Mandatory |
| Technical Data | Security & platform improvements | Automatic |
| Activity Data | Analytics & experience personalisation | Automatic |
Nm9 uses the personal data collected solely for legitimate and necessary purposes in order to deliver the best service to you:
Nm9 understands that your trust is paramount. We will not sell or rent your personal data to any party for their marketing purposes. However, there are certain circumstances where we need to share your data with trusted third parties:
The security of your personal data is nm9's highest priority. We implement multiple layers of technical and organisational security measures to ensure your data is always protected from unauthorised access, modification, or disclosure.
Nm9 uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure platform security. Cookies are small text files stored on your device when you visit the nm9 website.
You can manage your cookie settings through your web browser. Most modern browsers allow you to view, delete, or block cookies. However, disabling essential cookies may affect certain features within the nm9 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the nm9 Privacy Policy, you have the following rights regarding your personal data:
Requesting a copy of the personal data nm9 holds about you
Requesting correction of inaccurate or incomplete data
Requesting data deletion under certain circumstances as permitted by law
Objecting to data processing for direct marketing purposes
Receiving your data in a machine-readable format
Requesting restriction of data processing in certain situations
To exercise any of the above rights, please contact the nm9 customer support team via live chat within the platform. nm9 will process your request within 30 business days from the date of receipt.
Nm9 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with nm9's standard data disposal procedures.
The nm9 platform is strictly for adults aged 21 and above. nm9 does not intentionally collect or process personal data from individuals under the age of 21.
If we discover that personal data of an individual below the stipulated age limit has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian and believe that your underage child has registered on nm9, please contact us immediately through the nm9 support team.
Nm9 reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on the nm9 website, with the "Last Updated" date revised at the top of this document.
For significant changes, nm9 will endeavour to notify registered users via in-platform notifications or your registered email. However, it is your responsibility to review this Privacy Policy periodically to stay informed of how we handle your personal data.
If you have any questions, concerns, or requests regarding nm9's Privacy Policy or how we handle your personal data, the nm9 Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels:
With first-class data protection and a full commitment to your privacy, nm9 is the safe and trusted online casino choice for Malaysian players. Register today and experience the difference for yourself.